Retail Employee

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. This is a part‑time position requiring 2–3 shifts per week, averaging 10–15 hours. The role is primarily customer‑facing but may also involve early morning freight processing for those with availability.

Previous experience in retail, sales, or customer‑facing service is required.

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with a strong focus on providing a great customer experience during check out
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the sales floor – keeping shelves full and presented according to our brand standards
• Supports carryout to our customers' cars whether through curbside or in the parking lot/garages
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick‑up and/or delivery
• Organizes the stockroom, ensuring it is well‑maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever‑changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

We believe in taking care of our team. That’s why we offer a comprehensive benefits package that goes beyond just health insurance. Here you can expect:

• Rewarding pay starting at $21.00 an hour, up to $22.00 an hour
• Competitive health, dental, and vision plans
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity
• Unique “1equals3” website for easy access to your benefits information and company updates
• Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best

For our full‑time associates, we also offer additional benefits such as basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs); considerate parental leave policies, adoption and surrogacy assistance, fertility & maternity support program; paid holidays, gym membership discounts, qualified transportation benefits; hefty discount on company products; employee awards; and employee resource groups and affinity groups.

The Container Store promotes a smoke‑free, drug‑free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.