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Assistant Store Director

Job in San Mateo, San Mateo County, California, 94409, USA
Listing for: Piazza
Full Time position
Listed on 2026-08-16
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

Assistant Store Director (ASD)

We are seeking an experienced and results-driven Assistant Store Director (ASD) to support the Store Director in leading daily store operations. This role plays a critical part in driving sales performance, delivering an exceptional customer experience, and developing high-performing teams in a fast-paced grocery retail environment. The ASD functions as the Store Director in their absence and is expected to lead with accountability, operational excellence, and a strong people-first approach, including strong oversight of perishable departments.

Key Responsibilities Drive Store Performance
  • Support achievement of sales, profit, and expense targets
  • Monitor key performance indicators (KPIs) and implement action plans
  • Execute company merchandising, pricing, and promotional programs
  • Ensure strong in-stock conditions and product presentation across all departments, with focused attention on perishable categories (produce, meat, seafood, deli, kitchen, bakery)
Lead Store Operations
  • Oversee day-to-day operations, ensuring execution of company standards
  • Ensure perishable departments meet all quality, freshness, rotation (FIFO), and shrink control standards
  • Maintain a clean, organized, and food-safe store environment
  • Manage inventory, shrink, and loss prevention initiatives
Customer Experience
  • Model and promote outstanding customer service at all times
  • Ensure fresh, high-quality products are consistently available, especially in perishable areas
  • Address and resolve customer concerns promptly and professionally
People Leadership & Development
  • Supervise, coach, and develop department managers and store associates
  • Provide leadership and support to perishable department managers to drive sales, margin, and execution
  • Support hiring, onboarding, training, and performance management
  • Foster an inclusive, team-oriented, and accountability-driven culture
Labor Management & Compliance
  • Assist with scheduling and labor planning to meet operational needs and budgets
  • Ensure compliance with all California labor laws, company policies, and union requirements (if applicable)
  • Maintain strict adherence to food safety, sanitation, and health department regulations, particularly in perishable departments
Store Leadership
  • Act as Store Director in their absence
  • Lead store initiatives, seasonal programs, and company rollouts
  • Support community engagement and store-level events
Qualifications
  • 5+ years of grocery retail management experience required
  • Previous department manager, assistant manager, or store leadership experience preferred
  • Strong knowledge of perishable department operations
    (produce, meat, seafood, deli, bakery), including merchandising, shrink control, and food safety standards
  • Strong leadership, communication, and organizational skills
  • Working knowledge of retail financials, merchandising, and operations
  • Ability to multi-task and lead in a fast-paced environment
  • Knowledge of California labor laws preferred
Physical Requirements
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 lbs.
  • Ability to work flexible schedules, including evenings, weekends, and holidays
Why Join Us?

At Piazza’s, we are committed to creating a workplace where associates feel valued, supported, and empowered to grow. Join a team that is passionate about serving our community and delivering quality products with exceptional service.

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