Xfinity Retail Sales Consultant - Part Time

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers.

• Engage customers with enthusiasm, demonstrate and explain product features to enhance their shopping experience.
• Provide outstanding customer service during all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as brand ambassador to promote Comcast/Xfinity products and provide expert‑level understanding of technology and services.
• Maintain detailed sales product knowledge, including competitive information, and contribute to a fun and competitive environment.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.
• Participate in the Net Promoter System: join huddles, make call backs, and help elevate opportunities to improve customer experience.

• High School Diploma or equivalent.
• Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and move around the store constantly.

• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Self‑Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

• Medical, Dental and Vision coverage.
• Comcast XFINITY courtesy services in serviced areas.
• Discount tickets to Universal Resorts.
• Paid Parental leave.
• Tuition reimbursement up to $8,000 for full‑time employees.
• Paid Time Off.
• 401(k) savings plan with up to 6% matching.

Base pay: $18.75 per hour. Total target compensation (base pay plus targeted commission): $26.71 per hour. Sales positions may earn additional commission; non‑sales positions may earn bonuses.

High School Diploma / GED required.

2‑5 years of relevant work experience at Comcast or similar environment preferred.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.