Account Manager

Revvo Careers Account Manager

Location:

San Mateo, California

Employment Type:

Full Time

As an Account manager, you’ll develop long-term relationships with key customer accounts, ensuring they are getting value and deriving success from the Revvo platform. You’ll be responsible for managing deep customer relationships, driving effective product adoption and advising on the company’s roadmap to improve our products.

• Ensure that our product is meeting key customer requirements
• Drive product adoption and ongoing usage of Revvo
• Engage with business champions to thoughtfully help them identify new opportunities leveraging our platform
• Become an expert on the Revvo platform and integrations, while keeping up with industry trends in mobility, data, and analytics

• Assist and support sales process, pipeline, and deployment of Revvo products

• Strategic focus on customer happiness and retention
• Understand clients’ business goals, anticipate future needs and identify solutions
• Proven capacity to develop relationships and optimize customer accounts
• Aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
• Resourceful – you might not have all the answers, but you know how to find them

• Experience as an account manager, customer success manager or sales manager
• Experience understanding enterprise customer needs and translating them into achievable goals
• Passionate about supporting and transforming customers’ experience
• Prior automotive or mobility industry experience