Account Manager

The Mice Groups, Inc. is a certified minority-owned California staffing firm founded in 2000 by experienced industry professionals. The company is known for its flexible, customer‑centric approach, delivering premium, customized staffing services to corporate clients and consultants. With a strong focus on matching highly skilled talent to organizations facing evolving workforce needs, The Mice Groups, Inc. helps businesses stay agile and responsive.

The firm has been recognized as one of Silicon Valley’s fastest-growing private companies and has appeared on the Inc. 5000 list. Drawing on a broad network of clients ranging from startups to Fortune 100 companies, The Mice Groups, Inc. emphasizes long‑term relationships and alignment of both client goals and candidate aspirations.

The Mice Groups is looking for the best and brightest Business Development / Account Managers to join our team. Our team is made up of dynamic, highly motivated individuals who are committed to developing new clients in and around the Bay Area. This is a wonderful opportunity for someone looking to work in a staffing firm where they can be creative with marketing and sales.

Come help us with the growing demand for talent in the Bay Area.

The Account Manager is a full-time, hybrid, on‑site role based in San Mateo, CA. This role is responsible for initiating, developing, managing, and growing client accounts, serving as the primary point of contact for client stakeholders, and ensuring high‑quality service delivery. Day‑to‑day responsibilities include business development activities such as market research and planning, lead generation, and prospecting; account management activities such as understanding client staffing needs, coordinating with internal recruiting teams, overseeing candidate submissions, and monitoring placement outcomes and performance.

The Account Manager will regularly conduct client meetings, prepare status reports, resolve issues, and identify opportunities for additional services or expanded engagements. This role also involves collaborating with leadership to develop account plans, maintaining accurate records in the CRM (Bullhorn), and contributing to the continuous improvement of processes and client satisfaction.

• Business Development skills, including leading sales initiatives by identifying new business opportunities through cold calling and networking.
• Client relationship management skills, including experience serving as a trusted point of contact and managing multiple accounts or stakeholders.
• Background in staffing, recruiting, or talent acquisition, with the ability to understand job requirements and match them to candidate profiles.
• Strong communication, presentation, and negotiation skills for interacting with clients, candidates, and internal teams.
• Organizational and time‑management skills, including managing competing priorities and maintaining accurate documentation and reports.
• Analytical and problem‑solving abilities to address client challenges, track performance metrics, and propose effective solutions.
• Proficiency with CRM or applicant tracking systems and standard office productivity tools (e.g., MS Office).
• Ability to work collaboratively in an on‑site environment in San Mateo, CA, with a focus on service excellence and continuous improvement.
• Relevant experience in account management or client services within staffing, professional services, or a related field; a bachelor’s degree in Business, Communications, or a related discipline is preferred.