Senior Account Manager Job San Mateo area,California USA,Sales

We are looking for a Senior Account Manager, reporting to the Global Account Director within the Strategic Segment.
This individual will be the first point of contact and responsible for supporting the day-to-day business activity and overall health of the assigned partner(s).
They will work internally across Sony Interactive Entertainment (SIE) and with external partner(s) to deliver agreed commercial and strategic objectives globally
Own day-to-day business for assigned partner studio(s), ensuring smooth operation and hand-off of operational needs through internal teams, ensuring overall health of the Partner is being addressed
Develop and maintain comprehensive knowledge of all aspects of the Partner’s business, portfolio, and long-term strategic vision
Identify business opportunities across Partner’s portfolio and live services
Provide guidance and be a potential first point of partner contact for content pipeline and other operational or technical situations that impact the rhythm of the business
Communicate business, platform, and policy updates to Partners
Execute the Studio Relationship Development Program, evangelizing the Play Station opportunity across the developer landscape and generating strategic alignment with studios
Contribute to or create account/account segment reports, present data and insights to internal and external teams
Execute external and internal business planning sessions to meet the needs of the Partner (JBRs, JBPs, Content Lifecycle Plans, Performance Reviews, Post-Mortems, and overall governance)
Work as a collaborative team member within the Partner Commerce Team in establishing and executing Partner plans; understanding market dynamics, shifting consumer demands, and helping adjust priorities/account plans to meet future market needs
Support SIE’s operating models, plans, and deliver against collective Partner/SIE annual KPIs
Identify and deliver content suitable for specific platform activity and campaigns (Play Station Services, Play Station Direct, etc.)
Be a team player with a focus on building internal and external relationships and excellent collaborative cross-functional collaboration skills and team mentality
Assist with the facilitation of Partner’s participation at Play Station PR/media events and B2B requests
Participate in yearly budgeting and quarterly forecasting for the account set, helping to set expectations internally of the market, release slate, and overall status of the business
Participate in and support joint business reviews, Monthly/Weekly team meetings, business performance reviews
Input, monitor and track CRM progress through Salesforce
Support Account and process documentation assigned by Global Account Director

Qualifications

10+ years of experience in Sales, Account Management, Publisher Relations, Studio Relations, Technical Account Management or other relevant service-oriented roles that manage revenue
Analytically minded with data experience
Bachelor’s degree in Business, Marketing, Communications, or a related field, or commensurate relevant experience
Strong communication (verbal and written) and interpersonal skills
Experience working in Video Gaming, Media, Entertainment, High-tech, or other associated verticals is a plus

#J-18808-Ljbffr