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Global Security Control Room Operator

Job in San Mateo, San Mateo County, California, 94409, USA
Listing for: GardaWorld
Part Time position
Listed on 2026-03-01
Job specializations:
  • Security
    Security Manager, Security Guard, Site Security
Salary/Wage Range or Industry Benchmark: 33 USD Hourly USD 33.00 HOUR
Job Description & How to Apply Below

Overview

City
San Mateo

State
California

Zip Code
94403

Branch Phone Number
Ext 23651

Branch
Silicon Valley

Hours Type
Part Time

Pay Rate
33

Job Description

Garda World Security Services is Now Hiring a Surveillance Global Security Control Room Operator!

Ready to suit up as a Surveillance Global Security Control Room Operator?

Must have at minimum two years of GSOC experience

Must be 21+ years of age

Must have experience creating and issuing badges

Must have experience using a variety of different systems

Please include your most up to date GSOC resume

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

  • Location:

    Santa Clara, CA
  • Set schedule:
    Part time, 16 hours per week.
  • Friday / Saturday, 6:00am - 2:30pm
  • Competitive hourly wage of $33/ hour (Daily Pay is available for Garda World employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, disability coverage, and life insurance options
  • Career growth opportunities at Garda World
  • Uniform provided at no cost

Responsibilities of Surveillance Global Security Control Room Operator

  • The individual will work in a GSOC setting assisting the GSOC manager with tasks assigned during their shift
  • The Operator will be in an environment monitoring several screens
  • The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools
  • Provide customer service to clients by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem-solving manner
  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Conduct investigations using numerous applications to confirm or deny any accusations or events reported to the Global Security Team
  • Have the ability to multitask under stressful or intense circumstances
  • Support the GSOC Manager in the completion of necessary tasks
  • Excellent customer service is always your top priority
  • Observe, survey the area and provide reporting on activity at your assigned location
  • Provide rapid response in critical situations
  • Read and write detailed reports
  • Know when and how to enforce customer procedures, regulations and standards

Qualifications of a Surveillance Global Global Security Control Room Operator

  • State security license and additional 32hr BSIS security trainings (additional trainings can be obtained during hiring)
  • Must have at minimum two years of GSOC experience
  • Must be 21+ years of age
  • Must have experience creating and issuing badges
  • Must have experience using a variety of different systems
  • Please include your most up to date GSOC resume
  • Be able to provide documentation of High School Diploma or GED
  • Be authorized to work in the U.S.
  • Be able to ace (and pass) an extensive screening process
  • Strong report writing skills
  • Good eyesight and excellent abilities to maintain focus
  • Strong proficiency with technology
  • If you have Security, Military, Law Enforcement experience – even better!

Note
:
If you do not meet the above criteria, we kindly ask you to refrain from applying.

In the United States, Garda World Security remains the only guarding security company to be certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a Garda World Ambassador – a promising career awaits you!

Garda World Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Check out all our jobs. We also have tactical, concierge, and casual roles available.

Equal Employment Opportunity statement:
Garda World Security Services provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, or disability, in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment. Whelan Security of California, Inc. CA Private Patrol Number 16344.

Job Code
3049 Surveillance Security Officer

Sponsorship
Tier 1

Application
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