GSOC Operator
Job in
San Mateo, San Mateo County, California, 94401, USA
Listed on 2026-06-01
Listing for:
Metro One
Full Time
position Listed on 2026-06-01
Job specializations:
-
Security
Security Guard, Site Security, Unarmed Security, Security Manager
Job Description & How to Apply Below
Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity you've been looking for!
About Us:
At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients and we're growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today!
What We Offer:
* Weekly Pay - Your hard work rewarded fast.
* Competitive Benefits - Health, Dental, Vision, and more.
* Flexible Schedules - Work-life balance matters.
* 401 (k) Program - Invest in your future.
* Easy Online Application Process - Get started in minutes!
Your Responsibilities:
* Provide Excellent Customer Service
* Monitor CCTV Camera System and accurately document activity in a daily report
* Observe, Survey, and Report on activities at your assigned location
* Respond Rapidly in critical situations
* Strong situational awareness and ability to assess potential threats.
* Proficiency in using security systems (CCTV, access control, alarm panels).
* Strong customer service and interpersonal skills to interact professionally with visitors and employees.
* Ability to enforce security policies with firmness and diplomacy.
* Excellent verbal and written communication skills.
* Ability to remain calm under high-pressure situations and emergencies.
* Physically capable of standing for extended periods, conducting patrols, and responding quickly to security incidents.
Visitor Management & Access Control
* Greet and verify visitor identity upon arrival.
* Utilize a visitor management system to check guests in and out.
* Issue visitor badges and provide appropriate directions.
* Maintain accurate and detailed visitor logs.
* Enforce security policies to prevent unauthorized access.
Security & Surveillance
* Monitor CCTV cameras, alarm systems (fire/intrusion), and access control panels for any irregularities.
* Conduct security patrols and inspect assigned areas to ensure a safe environment.
* Identify potential security risks and mitigate them before escalation.
* Maintain communication with the on-site security team and operational staff.
Incident Response & Reporting
* Report any security breaches, suspicious activities, or safety concerns to Metro One leadership.
* Respond promptly to alarms and emergencies, including fire drills and evacuation procedures.
* Provide immediate support during medical emergencies, fires, and security threats.
Communication & Customer Service
* Answer calls and inquiries with professional etiquette.
* Educate visitors and employees on security protocols and policies.
* Maintain a positive and professional demeanor while ensuring safety procedures are followed.
What We're Looking For:
* Strong situational awareness and ability to assess potential threats.
* Proficiency in using security systems (CCTV, access control, alarm panels).
* Strong customer service and interpersonal skills to interact professionally with visitors and employees.
* Ability to enforce security policies with firmness and diplomacy.
* Excellent verbal and written communication skills.
* Ability to remain calm under high-pressure situations and emergencies.
* Physically capable of standing for extended periods, conducting patrols, and responding quickly to security incidents.
Why M1 Global?
If you're looking for more than just a job - if you want to be part of a growing, supportive team where your hard work matters - Metro One is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.
Grow your career. Strengthen your skills. Make a difference.
M1 Global is an Equal Opportunity Employer.
* Must have a valid/active Security Guard Card BSIS
* Must have reliable form of transportation to and from assigned workstations
* Have or the ability to obtain a CPR, First AID, AED Card
* Multitasker, 1 year experience in SOC
* Able to sit and stand for 8 hours
* Strong technical aptitude
* Proven customer service skills
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