Senior Housing Coordinator

Location:
San Mateo

$28.85 per hour

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes.

We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective:
We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Brilliant Corners partners with Health Plan of San Mateo, San Mateo County, and other community partners to provide person-centered housing services to members of the health plan. Brilliant Corners helps members identify housing opportunities in the community that meet their needs and assist them with the application process. They also assist members with applying for waitlists for rent subsidies and affordable housing.

They help members move into housing and provide ongoing support with their tenancy. Brilliant Corners administers rent subsidies to qualified members.

With guidance from the Program Supervisor, the Senior Housing Coordinator will provide housing support and coordination, move-in coordination, reasonable accommodation request reviews/support, Salesforce auditing, Housing Coordinator training manual development/updates, and housing retention services to participants. In addition, the Senior Housing Coordinator may take point with coordinating monthly meetings with property providers/management, facilities and/or case management. The Senior Housing Coordinator will maintain a caseload of 30 clients and will work directly with tenants and ongoing case management to ensure that tenants successfully retain their housing over time.

They will ensure tenant well-being and unit habitability by conducting weekly, monthly, and quarterly visits and will work creatively and collaboratively to prevent eviction and other housing-related issues.

• Collaboratively work with Service Providers, Property Management and/or Facility Administrator/Staff on all resident issues with support from the Program Supervisor.
• Coordinate regular meetings with partner agencies and take the lead on facilitating the meetings on behalf of Brilliant Corners.
• Coordinate move-ins.
• Act as a liaison between clients, Service Providers/Case Management partners.
• May assist with various trackers like exits and move-ins.
• May assist with housing placements and assignments.
• Review and provide support for reasonable accommodations.
• Audit Salesforce data.
• Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
• Assist with developing/updating Housing Coordinator training manual and onboarding new staff on the team.
• Respond to housing and tenant-related emergencies during normal business and after hours.
• Maintain a caseload of about 30 clients.
• Become competent with the housing rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Act, As Amended in 1988.
• Assess the need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process of obtaining the request.
• Educate community members about the housing needs of identified program participants and the importance of supportive housing.
• Submit and follow up on tenant maintenance requests.
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of tenants, staff and organizational information at all times and exercise appropriate boundaries with tenants.
• Routinely make home visits and phone calls to program participants.
• Attend all agency staff meetings and trainings, as well…