Salesforce Developer

Job Description

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Rakuten is the most rewarding way to shop, giving millions of members Cash Back when they buy from their favorite brands. As a leading shopping platform, Rakuten partners with thousands of top brands across apparel, beauty and wellness, grocery, travel, on‑demand services, subscriptions, and dining, helping members save on everyday purchases. Since 1999, Rakuten members have earned more than $4.6 billion in Cash Back, making it the largest Cash Back platform of its kind.

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As a Salesforce Developer at Rakuten Rewards, you will be responsible for building and maintaining innovative Salesforce solutions to meet the needs of teams spanning Sales, Finance, Product Development, and Operations. As Salesforce evolves at Rakuten Rewards from being a CRM solution to becoming a foundational platform upon which an increasing amount of our business is built, we need an experienced developer to help us to achieve our vision of offering the most rewarding way to shop.

In this role you will be afforded opportunities for continued technical growth and expansion of scope & responsibilities.

This role demands at least 3 years of hands‑on development experience, with proven expertise in Apex, Lightning Web Components (LWC), and advanced declarative tools like Flow. You will have demonstrated adeptness at translating business requirements into technical designs, writing high‑quality code, participating in code reviews to ensure adherence to best practices, and adeptly troubleshooting complex technical issues. You will also be adept at managing integrations with external systems and contributing to efficient deployment processes.

Minimum qualifications include Admin, Platform App Builder, and Platform Developer I (PDI), certifications. Beyond coding, you will be expected to continuously stay updated with Salesforce’s evolving capabilities, optimize solution performance, and provide technical guidance to junior team members, ensuring the delivery of reliable and effective Salesforce applications.

• Develop complex Salesforce solutions using Apex, Lightning Web Components (LWC), and advanced declarative tools (Flow, Process Builder).
• Translate business needs into technical designs by independently analyzing detailed requirements and creating clear, actionable specifications.
• Perform code reviews and promote best practices by providing constructive feedback and ensuring adherence to coding standards and Salesforce best practices.
• Troubleshoot and resolve advanced issues by diagnosing, analyzing, and fixing complex technical problems within the Salesforce environment and related integrations.
• Implement Salesforce integrations by developing and maintaining connections between Salesforce and other internal or external systems, using various API technologies and common integration patterns.
• Contribute to release management and Dev Ops by participating in and improving deployment processes, including version control (Git) and CI/CD tools, ensuring efficient and controlled releases.
• Provide technical guidance to less experienced developers, helping them understand complex concepts and solve challenging problems.
• Optimize solution performance and scalability by focusing on performance optimization, governor limits, and scalability, proactively identifying and mitigating potential issues.
• Stay current with Salesforce releases by continuously learning and adapting to new Salesforce features, releases, and platform capabilities, applying relevant updates to ongoing development work.

To perform this job successfully, an…