Forward Deployed Engineer

Forward Deployed Engineer – San Mateo, CA (Onsite) – Full-Time

Backed by world‑class investors, Ventus is building the next generation of AI teammates that handle complex, manual workflows. As a Forward Deployed Engineer you will deploy digital work forces directly at client sites.

• Workflow Engineering:
  Deconstruct complex, multi‑step business processes (SOPs) into executable logic for our agents.
• System Navigation:
  Design and optimize agents to handle UI challenges such as MFA, CAPTCHAs, and non‑standard navigation across diverse software environments.
• Human‑in‑the‑Loop Design:
  Configure the communication layer of agents to flag exceptions and request guidance from human colleagues in a natural, context‑aware way.
• Rapid Deployment:
  Lead the end‑to‑week implementation cycle, moving from discovery to live production in under seven days.
• Technical Problem Solving:
  Debug interactions between AI agents and browser‑native or desktop environments to ensure 99%+ reliability.

• Strong CS foundation:
  Proficiency in algorithms, data structures, and system design.
• Browser‑native expertise:
  Experience with web automation, scraping, or browser‑control frameworks such as Playwright, Selenium, or Puppeteer.
• Software development:
  Strong proficiency in Python and experience building or maintaining robust, scalable software integrations.
• Adaptability:
  Builder mindset capable of navigating unstructured technical environments where APIs are often unavailable.
• Operational intuition:
  Ability to quickly learn the nuances of a client’s business process and identify the “gold standard” workflow.
• Communication:
  Excellent skills for bridging the gap between technical implementation and non‑technical stakeholders.
• Education:
  
  Bachelor’s degree in Computer Science, Engineering, or a related field; equivalent professional experience is highly valued.

We are building a new type of teammate. By solving the “unsolvable” automation problems that have plagued enterprises for decades, you will work with a team of engineers from Meta, Amazon, UC Berkeley, and CMU to redefine how work gets done in the age of AI.

Ventus is building the core engine behind our AI teammates. This role involves building and maintaining robust production systems that interface with real‑world environments full of edge cases, ambiguity, and operational complexity.

• Agent Orchestration:
  Design and build mission‑critical infrastructure for agent memory, logging, security, and observability.
• Production‑Grade Code:
  Write robust Python (and some Type Script) to power low‑latency, fault‑tolerant, agentic workflows that can recover from UI changes and session timeouts.
• Human‑in‑the‑Loop:
  Build the communication layer that allows AI teammates to proactively flag exceptions and collaborate with humans in real‑time.
• Systems Reliability:
  Own the end‑to‑end reliability of agents navigating messy legacy software without APIs.
• Foundational Architecture:
  Make key decisions on testing, CI/CD, and monitoring pipelines from scratch.
• Industry Diffusion:
  Work on a platform designed to scale across diverse industries—including healthcare, insurance, finance, and beyond.

• Are a Builder:
  You have built and maintained production systems end‑to‑end—from initial architecture to deployment and refactor.
• Thrive in High‑Autonomy:
  You enjoy ambiguous environments where you are trusted to figure out the how and why.
• Have Deep Technical Comfort:
  Proficiency with Python (async, testing, deployment) and modern development tooling.
• Balance Speed and Simplicity:
  You understand trade‑offs in system design and can build systems that are simple yet resilient.
• Have a Founder Mindset:
  You approach code with ownership, urgency, and comfort with the chaos of a 0‑to‑1 startup.
• Bonus Points for experience with agentic frameworks, browser automation, web‑scraping at scale, secure data processing (SOC2, HIPAA), prior startup/founding experience, or significant open‑source contributions.

Real impact:
You have real customers and a product that solves tangible, multi‑hour…