Part-Time Community Education Navigator

Canal Alliance exists to break the generational cycle of poverty for Latino immigrants and their families by lifting barriers to their success. Canal Alliance is a nonprofit champion of immigrants who are challenged by a lack of resources and an unfamiliar environment. Every day, we educate, empower, support, and partner with motivated immigrants to best meet all their unique needs—from putting food on the table, to becoming American citizens, to learning English, to graduating from college.

Canal Alliance strives for a trauma-informed collaborative and inclusive culture. We invest in high quality services, professional development, and work-life balance.

We implemented a 4 Day Work Week at Canal Alliance (Mon-Thur)

The Community Education Navigator works closely with the Community Education Supervisor to recruit, enroll and support students in Canal Alliance's Adult Education programs, including ESL and Citizenship classes. This position focuses on enrollment coordination, client navigation, logistics, and administrative support, ensuring that courses run smoothly and students receive the guidance and resources they need to achieve their goals. The role is vital for maintaining strong client engagement and collaboration with internal and external partners, including the College of Marin and Marin County Free Library.

The position offers opportunities to grow skills in adult education program coordination, data systems, and community partnership work, with career advancement possibilities within Canal Alliance. This is a part-time, non-exempt position requiring on-site work with occasional hybrid opportunities. Candidates must live in the State of California.

Program Coordination and Administrative Support

• Assist the Community Education Supervisor in coordinating educational programs, including ESL classes, Citizenship classes, and other initiatives.
• Maintain up-to-date schedules for classes, workshops, and student services in collaboration with COM and other partners.
• Provide logistical support for events, meetings, and classes, including setting up facilities and materials.
• Be present on-site to assist with application workshops, first day of classes, and other events that take place in the evening or on Saturdays.

Student Navigation and Support

• Provide navigation services to clients, including intake, enrollment, onboarding, progress monitoring, and facilitating access to other Canal Alliance services such as workforce development and social services.
• Use a client-centered approach to help students stay engaged in their educational journey by tracking attendance, addressing barriers to participation, and offering guidance.
• Manage student records and update information in the Salesforce CRM system.

Outreach and Engagement

• Conduct outreach to recruit students for educational programs, especially focusing on Canal Alliance’s ESL and other educational offerings.
• Participate in community events to raise awareness about Canal Alliance services and opportunities.

• 2+ years of experience in client-facing roles, preferably in education, case management, or community services.
• Associate or bachelor's degree or equivalent related experience in education, social services, or a similar field.
• Bilingual in Spanish and English (REQUIRED).
• Proficient in Microsoft Word, Excel, Google Suite, and Salesforce or other CRM systems (preferred).
• Culturally responsive and able to interact with clients of varied backgrounds in a supportive and respectful way.
• Ability to establish positive relationships with clients, staff, and community partners.
• Excellent organizational and communication skills.
• Ability to work collaboratively as part of a team while managing multiple tasks effectively.

This is a part-time (20+ hours a week) position with an hourly rate of $33 to $35 (DOE). Benefits include:

• Paid vacation at a prorated rate
• Sick leave at a prorated rate
• Paid Birthday at a prorated rate
• Paid holidays at a prorated rate
• 100% paid employee medical and dental insurance
• 403(b)-retirement plan with employer match of up to 4% after 3 months of employment
• Voluntary benefits include FSA, vision, life,…