Foundation Applications Engineers

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* Job Description:

** At Nextpower, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar trackers and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones:
People, Community, Environment, Innovation, and Integrity. We are creative, collaborative, and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextpower.###
** Position Summary
** As a member of the Foundation Services  team, Sr Field Applications Engineers (FAEs) provide R&D phase support, on-site technical and engineering field support for Nextpowerr’s Product Engineering teams and for customers on active project sites. The Sr FAE is responsible for successfully leading the integration of Nextpower’s innovative foundation solutions by partnering with all internal and external stakeholders quickly resolving on-site issues through effective communication and collaboration.

In addition, the Sr FAE works closely with our R&D Engineering and Product Development teams by conducting structured and ad-hoc field testing of hardware and machines, providing detailed testing results, and identifying potential solutions to in-field issues that arise, supporting ongoing improvements to our technology and processes. The Field Applications Engineering role is ideal for individuals possessing formal engineering education, extensive field and construction experience, or a combination of both.

If you love leading rapid development engineering in action and you like getting grease on your hands, this could be the position for you.

We are looking for someone who demonstrates:
* Customer-centric approach with every customer interaction
* Focus on resolving on-site issues while using an ‘out of the box thinking’ approach to drive innovation
* Effective and continuous communication across all stakeholders
* Strong organizational and project management skills
* Consistent collaboration while driving effective teamwork
* Desire for continuous improvement and top performance###
** Key Responsibilities
*** Provide customers with remote and on-site technical and engineering support with the goal of successfully integrating Nextpower foundation solutions technology.
* Lead internal and external field and office-based engineering personnel working around the globe
* Envision, develop, implement and improve internal processes and tools for utilization across global teams
* Work hand in hand with Nextpower’s Product Development, Machinery Engineering, and Software Engineering teams to co-develop fantastic solutions
* Ensure customer feedback, issues, and other critical information obtained during field support is resolved when possible, escalated when necessary, and is documented and communicated back to other internal stakeholders, including Product Development and Machines team.
* Work to resolve issues on-site and in the office by utilizing effective and efficient decision-making skills to ensure technology is integrated while ensuring customer satisfaction,
* Drive technology improvement and processes using analytical engineering decisions independently and/or collaboratively with internal stakeholders and SMEs,
* Travel to provide on-site operational and technical support
* Drive the design of, implementation of, and completion of required and ad-hoc field testing of foundations solutions hardware and machinery,
* Complete on-site parts procurement, machine repair. Leverage specific skillset of other personnel internal and external as needed.
* Design, build, and implement training of equipment operators, engineers, mechanics both…