Part Time Universal Banker San Rafael Branch

Universal Banker – Entry Level

The Universal Banker is an entry level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team.

The overall objective of this role is to foster relationships with customers, build loyalty, and help increase sales to individual consumer clients.

• Assist in basic account opening for existing customers
• Provide service delivery to internal and external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transactions and resolve customer complaints and issues promptly and effectively
• Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations; applying sound ethical judgment; and escalating, managing, and reporting control issues with transparency

• 1–3 years of relevant experience
• Previous retail banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

• High school diploma or equivalent

Primary location:
San Rafael, California, United States. Time type:
Part time.

Salary range for full‑time positions: $50,030.00 – $65,270.00 per year.

Hourly rate for part‑time positions (calculated from the annual range): $24.05 – $31.37 per hour.

In addition to base pay, eligible employees may receive discretionary and formulaic incentive and retention awards.

• Medical, dental, and vision coverage
• 401(k) plan
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including vacation and sick leave, and paid holidays

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.