Enterprise Imaging Analyst III; Senior), Information Technology PACS​/CPACS ex

Job Description Summary

The Enterprise Imaging Analyst III (Senior) is a senior, hands‑on technical and informatics leader responsible for the planning, implementation, optimization, and operational support of enterprise imaging systems in a hospital environment. This role provides advanced expertise in PACS, CPACS, enterprise imaging platforms, and imaging informatics, ensuring imaging systems are stable, secure, and aligned with clinical workflows.

Working with a high degree of independence, this role leads moderate‑to‑high‑complexity initiatives end‑to‑end, serves as a primary point of accountability for imaging system changes, and partners closely with clinical, operational, and IT stakeholders. Within a small, highly specialized team, the Senior Enterprise Imaging Analyst balances technical execution, informatics expertise, and operational leadership, escalating enterprise‑level risks and architectural decisions to the Principal Analyst as appropriate.

• Bachelor’s degree in a technical, healthcare, or informatics‑related field or an equivalent combination of education and experience (required)

• Six (6) or more years of progressively responsible experience in Enterprise Imaging, PACS, CPACS, imaging applications, or imaging informatics
• Demonstrated leadership of at least two (2) major imaging system implementations or upgrades (required)
• Demonstrated experience with imaging informatics, reporting, and data analysis (required)
• Experience supporting or leading Epic‑related imaging or clinical system upgrades (preferred)

• Advanced knowledge of PACS, enterprise imaging platforms, imaging workflows, and imaging informatics
• Strong understanding of Epic applications and healthcare clinical systems
• Working knowledge of servers, storage, databases, monitoring tools, and job scheduling systems
• Knowledge of SDLC, change management, and release management best practices

• Ability to independently lead technical initiatives in a small, high‑accountability team
• Proven ability to manage competing priorities and deliver work from planning through execution
• Strong problem‑solving skills with the ability to assess risk, troubleshoot issues, and design solutions

• Strong written and verbal communication skills with the ability to translate technical concepts into clinical and operational language
• Demonstrated ability to collaborate effectively with clinicians, vendors, and cross‑functional IT partners
• High level of professionalism, accountability, and credibility with clinical and operational leaders

• Lead imaging system upgrades, migrations, and implementations, including planning, build, testing, training coordination, go‑live, and stabilization
• Serve as implementation lead for assigned imaging platforms, coordinating vendors, IT teams, and clinical stakeholders
• Own assigned imaging applications and workflows, including optimization, lifecycle management, and operational readiness

• Provide imaging informatics expertise, data analysis, and workflow support to clinical and operational partners
• Support workflow optimization across Radiology, Cardiology, and other image‑producing departments
• Translate clinical and operational needs into technical requirements and configuration decisions

• Provide Tier 2 application support for imaging systems, including participation in 24/7 on‑call rotations as required
• Proactively monitor system performance and stability; diagnose and resolve complex issues
• Implement system changes using documented SDLC and change management processes
• Identify and lead opportunities to improve system reliability, performance, and usability

• Partner with Infrastructure, Network, Security, Integration, Reporting, Desktop, and Help Desk teams
• Ensure imaging systems meet availability, disaster recovery, and cybersecurity requirements
• Ensure seamless integration between imaging platforms, Epic,…