Outlet Sales Associate - San Rafael Outlet

Summary

Outlet Sales Associate responsible for delivering exceptional customer experiences at the outlet store by engaging customers, educating them on product features and services, and representing the brand with a professional presence. This role supports sales goals through relationship-driven selling and ensures the store reflects the brand aesthetic. The position involves hands-on interaction with merchandise and customers on the sales floor.

• Represent the brand through professional communication and brand-reflective presence
• Engage and educate customers on products, features, benefits, and craftsmanship
• Develop and maintain expert knowledge of the assortment, services, and policies
• Uphold merchandise presentation and store appearance to reflect the brand aesthetic
• Accurately and efficiently process sales transactions
• Drive sales performance and contribute to team goals
• Partner with team members across the store to meet customer needs

• 1+ years of retail experience, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
• Ability to lift and move items up to 50 lbs while using appropriate equipment
• Ability to maneuver throughout the sales floor and stockroom
• Capable of prolonged standing and performing physical tasks such as stooping and climbing