Social Service Worker II

Job Title

Social Service Worker II in Adult Social Services

There is currently one (1) full-time vacancy in the Division of Social Services, Aging and Adult Services. Social Service Worker II in Adult Social Services is a journey-level position providing services to older and dependent adults and individuals with disabilities in the Adult Protective Services (APS) and In-Home Supportive Services (IHSS) programs.

The incumbent's primary duties in the IHSS program include conducting needs assessments in client's homes, authorizing services in accordance with state regulations, document assessments in a database, and referring clients to services in the community.

In the APS program, the incumbent's primary duties include conducting unannounced home visits to investigate reports of abuse and neglect of older and dependent adults; performing risk assessments and developing case plans to address assessed needs; providing case management services when appropriate; and connecting clients to community resources. The incumbent will be working closely with other county and external partners, including law enforcement, Public Authority, Public Guardian, Behavioral Health and Recovery Services, Ombudsman, Marin Center for Independent Living, and other agencies and programs.

Hybrid

Schedule:

The Health and Human Services Department has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate. During the initial probationary period, the successful candidate may be required to work primarily onsite before establishing a hybrid work schedule.

Our Highly Qualified Candidate

The ideal candidate for this position will have experience providing services to older adults and dependent adults, as well as individuals with disabilities, in public social services settings, including programs governed by complex regulations. This is a journey-level position, and the ideal candidate must possess the following skills to be successful in this role: be detail-oriented, highly organized, have strong judgment, perform effectively in stressful situations, and work with a high degree of independence.

In addition, the ideal candidate will possess excellent skills in:

• Performing safety and risk assessments, developing case plans, and engaging families of diverse backgrounds in services.
• Client engagement
• Written and verbal communication.
• Using databases for documentation.
• Understanding and applying complex federal and state regulations.
• Working collaboratively with internal and external service providers.

Knowledge of:

• Principles, practices and techniques of social work.
• The role and function of a public social services agency.
• Principles and techniques of interviewing.
• Methods of social work record keeping, including computer applications related to the work.
• Community organizations and resources and the social problems calling for the use of public and private resources.
• Social research methods.
• Basic principles of public assistance policies and programs.
• Laws, rules, and regulations governing the operation of a social service agency.
• Goals of and current trends toward client rehabilitation.
• If assigned to the HIV Program, the medical, psycho-social and economic components of the various stages of HIV.

Ability to:

• Analyze client situations and social services needs.
• Develop, prepare and implement effective case work plans.
• Apply applicable laws, rules and regulations to social service operations.
• Interpret social service programs to applicants, recipients and others.
• Use appropriate community resources and services effectively.
• Utilize supervision and direction effectively.
• Direct the work of others on a project basis.
• Prepare clear, concise and accurate case records, reports, correspondence and other written materials.
• Maintain accurate records and files.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Minimum Qualifications:

Either…