Claims Assistant

Employer Industry: Technology and Business Consulting

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on claims processing and customer satisfaction
• Utilize and enhance your skills in a dynamic and fast-paced setting
• Work with a talented team dedicated to providing excellent service

• Provide first-line claims-related support to third parties and co-workers via the Claims Helpline
• Respond to incoming calls and emails regarding claims process, status, and policy questions
• Perform research for issue resolution and utilize reference materials to track and monitor claims
• Review and distribute time-sensitive claims correspondence and legal mail to appropriate contacts
• Coordinate and support the implementation of claims-related projects and initiatives

• Minimum educational requirement:
  High School Diploma or GED
• Minimum of 2 years of general office and customer service experience
• Exceptional customer service skills and problem-solving abilities
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook applications
• Ability to handle confidential and sensitive information with discretion

• Bachelor’s degree
• 4 years of related claims or legal-related operations support experience
• Demonstrated experience in claims processing or escalation handling
• Strong time management and adaptability skills
• Experience working in a fast-paced environment

#Technology Consulting #Customer Service #Claims Processing #Career Opportunity #Equal Opportunity Employer

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.