Senior Business Analyst; CRM
Job in
San Ramon, Contra Costa County, California, 94583, USA
Listed on 2026-02-24
Listing for:
INTELLISWIFT INC
Full Time
position Listed on 2026-02-24
Job specializations:
-
Business
Business Analyst, Business Development, Business Management, Business Systems/ Tech Analyst
Job Description & How to Apply Below
We have the following open position. If interested, please send us your resume along with all the details.
Key Requirements- Senior Business Analyst with 7 to 10 years of experience. Financial services / banking industry preferred. Retail banking experience is a plus.
- Multi-channel Customer Relationship Management Life cycle Experience would be a plus.
- Experienced in driving requirements management life cycle including conducting business analysis, requirements elicitation, documentation, prioritization, reviews, approvals, traceability, maintainability / reuse and change management etc.
- Demonstrated ability to lead, drive and engage key stakeholders to analyze and understand the business vision and strategy, business problems/opportunities in defining implementable business requirements including functional, usability, data and business rules.
- Experienced in quality requirements gathering using various techniques including interviews, use case analysis, questionnaires, brain storming sessions, workshops, reengineering, reverse engineering techniques etc.
- Experience in conducting and documenting cross functional product, process, people, customer and parallel initiative impact assessment while engaging and collaborating with multiple impacted stakeholders.
- Experience in creating wire frames, screen mock ups, prototypes in defining user interface requirements for enhanced user experience.
Position Requirements
10+ Years
work experience
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