Style Advisors, San Ramon

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox,ourother brands,
Soul Cycle and Equinox Hotels
are all recognized for inspiring and motivating members and employees to maximize life.

Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OURCODE:

We are passionate about
high performance living
and we practice what we preach – investing time inourown health and fitness.

We believe that everyone has untapped potential within them and it takes a
disruptive approach
to unleash it. We
dream big
and don’t settle for the status quo. We
sweat the details
. We never accept less than
110%to
help each other
deliver the Equinox experience and enableourmembers to get great results.

We are obsessed with what’s new, what’s now,
what’s next
. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value
humility
and a
team approach
at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you

We are looking for energetic, creative, and enthusiastic

Style Advisors to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

ESSENTIAL FUNCTIONS

• Immediately greet all customers as they enter the Shop
• Provide courteous, attentive service throughout the Shop including at fitting room, on sales floor and at checkout
• Handle all returns/exchanges courteously and professionally
• Achieve monthly sales goals (individual and contribution to store monthly goal)
• Ask questions of each customer to help in determining their needs
• Suggest items to meet the customer’s needs
• Communicate information to the customer about the quality, style, fabric and fit of the merchandise
• Suggest additional items the customer may be interested in
• Thank every customer for visiting the shop regardless of why they came in (to purchase, make a return or just browsing)
• Successfully complete register and Style Advisor straining.
• Keep the Shop neat, clean and organized at all times.
• Use proper phone etiquette and greeting at all times
• Follow up on all customer requests and return customer phone calls in a timely manner.
• Properly fold and size all merchandise.
• Keep window displays current with newest merchandise.
• Keep stock space clean and organized.
• Participate in all shop contests.
• Refer non-member customers to a Membership Advisor.
• Communicate effectively with Shop Manager on all customer service issues.
• Work effectively with all staff members.
• Other duties as assigned

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Enthusiastic, energetic and personable.
• Experience in a customer service business. Preferably retail.
• Excellent verbal and written communication skills.
• Ability to utilize new techniques and ideas.
• Hardworking and diligent.
• Possess honesty and personal integrity.
• Excellent time management, organizational, problem solving and follow-up skills.

ESSENTIAL PHYSICAL REQUIREMENTS

Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, running, walking, jumping, squatting, bending, and reaching. As well as pushing, pulling and lifting up to 50 lbs at a time