Principal Software Engineer

Key Responsibilities

• LLM Strategy & Orchestration: Architect production-grade AI features using Claude (Anthropic), Gemini (Google), and GPT (OpenAI). Design RAG (Retrieval-Augmented Generation) pipelines and agentic workflows to automate complex business processes across the Revenue stack.

• AI-Accelerated Development: Lead the adoption of Git Hub Copilot and other AI-assisted coding tools across the organization. Establish best practices for AI-augmented engineering to 10X team productivity and code quality.

• Event-Driven Architecture: Design and implement a high-scale, decoupled integration layer using GCP Pub/Sub and Cloud Functions
  . Ensure real-time data consistency across SaaS platforms without point-to-point fragility.

• Cloud-Native Excellence: Own the lifecycle of containerized services on Serverless GKE (Autopilot) and Cloud Run
  . Drive "Infrastructure as Code" (Terraform) as the non-negotiable standard for all deployments.

• Full Stack Engineering: Set the gold standard for our frontend architecture using Next.js 14/15, React, and Type Script . Focus on type-safety, modular design, and high-performance server-side rendering.

• Technical Stewardship: Influence the company’s 3-year technical roadmap. Mentor Senior and Staff engineers, lead deep-dive architectural reviews, and act as the final authority on complex system design decisions.

• Required Experience/
  
  Skills:
  
  

• Expert-level Next.js, React, and Type Script . Deep knowledge of edge functions and modern web performance optimization.

• Mastery of Serverless GKE (Autopilot), Cloud Run, and Big Query. Proficient in Terraform and CI/CD automation.

• Expert in Node.js, Go, or Python
  . Mastery of asynchronous patterns using Pub/Sub or Kafka.

• A track record of delivering high-stakes, distributed systems that have measurable business impact.

• Proven experience deploying Claude, Gemini, or GPT in production. Expertise in prompt engineering, fine-tuning, and LLM orchestration frameworks.

• Power-user of Git Hub Copilot or Cursor; ability to mentor teams on maximizing AI-assisted development.

• Exposure to AI-driven analytics or automation (e.g., Gemini, Vertex AI, or similar).

• Proficiency in REST/SOAP APIs, JSON, XML, and middleware tools
  .

• Experience with
  Python, Java, or Node.js for custom integrations or scripts.

• Strong knowledge of pre-sales, post-sales, and customer success processes (renewals, adoption, retention, upsell).

• Excellent problem-solving, documentation, and cross-functional collaboration skills.

• Recognized subject matter expert.

• Manage large projects or processes.

• Coaches, reviews, and delegates work to lower level employees.

• Operational targets with major impact on department results.

• Requires deep knowledge of job area typically obtained through advanced education combined with experience.

• Typically viewed as having a specialty within discipline. May have broad knowledge of project management.

• Typically requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience; or Master’s degree with 6 years; or PhD with 3 years of experience.

• Optional Experience/
  
  Skills:
  
  

• Experience integrating CRM systems
  , preferably Oracle Fusion CRM / CX (Sales Cloud or Service Cloud),
  Big Tin Can , Gainsight
  .

• Familiarity with Oracle Fusion ERP or Fusion CX architecture
  .

• Understanding of data governance, user provisioning, and system performance optimization
  .

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $200,367-$300,551 CA generally ranges: $209,078-$313,618 All other locations fall under our General State range: $174,232-$261,348 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work.

U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others.…