IT Network Specialist, Senior

Department Overview

Technology & Security, Grid Platforms & Networks, Enterprise Network Solutions is a unified organization comprised of various departments which collaborate effectively to deliver high quality technology solutions.

Ensures the availability, integrity, and reliability of assigned systems. Provides technical support to a T&S infrastructure or operations product line, enterprise platform and/or technology service. Provides operational support to monitor, analyze, diagnose, and resolve problems. Provides consulting and advisory tasks to engineering, planning, and clients. Tests new technologies in a lab environment. Participates in design reviews on new deployments. Partners with product specialists and technical architects making recommendations for new or retired technology products & systems.

The hourly rate for this position ranges from $50.48 to $81.25.

• Provides 3rd tier support in analyzing, diagnosing, and resolving complex problems.
• Provides consulting and guidance during the detailed design, build, test, and deploy phases of IT projects.
• Mentors and provide guidance to less experienced colleagues.
• Collaborate with team members or peers to work on issues, projects, or activities.
• Provides technical support and administration of complex critical infrastructure network components (e.g., routers, switches, load balancers, etc.).
• Identifies and applies remediation strategies to mitigate IT service gaps.
• Updates, modifies, and maintains work procedures and standards.
• Ensures system health and availability of the systems.
• Performs the operation, management, and maintenance of network and telecommunication systems, linked systems, and peripherals to enhance network operations.
• Assists in developing and implementing training.
• Provides operational support of critical network services running in an enterprise - DNS, DHCP, NTP, Route 53, in addition to other network infrastructure.

Minimum:

• Bachelors Degree in Computer Science or job-related discipline or equivalent experience
• 4 years experience in IT-Information Technology operations
• IT-Information Technology Product certification, for example CCIE, CCAr, MCSE, MCSM, CIS, DDI Professional

Desired:

• Works in 24 hours per day-7 days per week environment
• Ability to travel using personal vehicle
• Experience in telecommunications, job-related, 5 years
• Demonstrated proficiency with one or more scripting languages, including Python, Java, Perl, C++
• Fluency with DDI, IPv4, IPv6, SNMP v2, SNMP v3, MPLS, BGP, Cisco IOS & NxOS, NIOS
• Experience in implementing Network Access Control (802.1x)