Business Systems Analyst II

Responsibilities

• Analyze business problems and identify system-based solutions that align with organizational goals.
• Gather, document, and validate business and functional requirements with stakeholders.
• Evaluate multiple solution options and recommend optimal approaches.
• Ensure business processes, policies, and procedures are effectively supported by system capabilities.
• Develop detailed functional and system requirements for medium-scale enhancements and integrations.
• Assess upstream and downstream impacts of system changes to ensure end-to-end solution integrity.
• Create process flows, system documentation, and design artifacts to support development efforts.
• Design and execute integration and user acceptance testing for new systems and enhancements.
• Develop test plans and validate system behavior against business requirements.
• Partner with QA and development teams to ensure quality delivery and successful releases.
• Provide day-to-day support for ERP production systems, troubleshooting and resolving complex user issues.
• Create complex ad hoc reports and queries to support business needs.
• Lead or support implementation of system enhancements, defect fixes, and process improvements.
• Collaborate with business stakeholders, developers, and QA teams to deliver end-to-end solutions.
• Provide guidance and support to junior analysts on requirements, testing, and issue resolution.
• Participate in or lead special projects and strategic initiatives.

• Bachelor’s degree in a related field or equivalent experience.
• 4+ years of experience in business systems analysis or related functional area.
• Proven experience supporting enterprise applications and ERP systems.
• Strong understanding of the Software Development Lifecycle (SDLC).
• Advanced SQL skills and ability to build complex queries and reports.
• Experience with enterprise systems (e.g., ERP platforms such as People Soft or similar).
• Proficiency with Microsoft Office tools.
• Familiarity with system integrations and data flows across applications.
• Strong analytical thinking and problem‑solving capabilities.
• Ability to translate business needs into technical requirements and vice versa.
• Effective communication with both technical and non‑technical stakeholders.
• Experience creating detailed documentation, process flows, and test plans.
• Ability to manage priorities, meet deadlines, and work in a fast‑paced environment.
• Demonstrated customer service mindset and adaptability.

• Business Analysis
• Functional Requirements Gathering
• System Documentation
• Test Plan Development
• Process Flow Creation
• Integration Testing
• User Acceptance Testing
• Complex Query Building
• System Enhancements
• Data Flow Analysis

• Analytical Thinking
• Problem Solving
• Customer Service Mindset
• Adaptability
• Time Management