ServiceNow Developer
Listed on 2026-08-12
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IT/Tech
IT Consultant, Systems Developer, Systems Analyst
Service Now Consultant
Module configuration (ITSM, HR, Sec Ops, CMDB, and custom applications)
Integration with third-party systems using REST/SOAP APIs and MID servers
Support for testing and go-live activities
Documentation and knowledge transfer
Knowledge in JavaScript, HTML, XML, and API integrations with other systems
Migrate Service Now configuration/customization between environments
Apply best practices for Service Now instance management and performance tuning
Provide end-user support and training on Service Now capabilities
Stay current on Service Now platform capabilities and best practices
Qualifications:
3–5+ years' experience developing on the Service Now platform
Strong knowledge of Service Now data models, APIs, security architecture, and scripting capabilities
Service Now certifications (CSA, CIS-ITSM, CAD, or similar) preferred
Service Now AI experience preferred
Deliverables:
Create a form to prepare quotations, if the state requires.
Create state defined, SLA based templates.
Create workflows that efficiently manages State-defined processes.
Make the tool web accessible
Create interface with the state system to capture information on providers through auto-population of key data based on matching data from the phone system where the caller was verified.
Ensure the tool will assign and reassign tickets based on automated rules/specified criteria.
Create dashboards and reports.
Resolve/mitigate defects found from User Acceptance Testing.
Customize fields based on state requirements.
Work Location:
Remote
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