Clinical Skills Program Lead

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

The Clinical Skills Program Lead (CSPL), supports the professional growth of the organ operations team. In collaboration with the Clinical Skills Trainers and Director of Clinical Skills & Practices, this role designs and oversees Clinical Skills and Practices (CSP) programs and operations and participates in delivering and evaluating learner-centered and performance based curricula. The CSPL participates in leading train-the-trainer and mentorship programs, coordinates training, and fosters continuous improvement while ensuring programs and team operations meet industry and organizational quality requirements and best practices.

This role participates as a change agent for the organization, identifying and responding to opportunities to improve individual and organizational performance as well as effectiveness of Clinical Skills and Practices programs and operations.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversees, participates in, and assists team leaders with scheduling clinical staff training, development, coaching, counseling, appraisal, recognition, and career development and advancement.
• Supports team leadership to provide input and assistance with corrective improvement actions such as Focused or Formal Learning or improvement associated with corrective action issuance or performance improvement plans.
• In conjunction with the department leadership team, may be asked to assist with clinical candidate sourcing and interviewing.
• Activates the DNWest Quality Systems occurrence reporting system and completes follow up with direct reports and leadership as assigned.
• Works with the Clinical Skills Trainers and other DNWest educators in identifying, developing, implementing, and updating DNWest, guidelines, and job aids.
• Ensures compliance with established quality assurance standards as well as local, state, and federal regulations relating to organ procurement to demonstrate commitment to quality.
• Participates in departmental and organizational strategic planning focused on meeting goals and key performance measures.
• Supports the oversight and management of the Sim Lab, vendor management, asset oversight, and clinical supplies inventory oversight.
• Attends meetings and events as requested and assigned.
• Works with other members of the management team to attain DNWest’s organizational goals and performance metrics. Familiar with all aspects of Centers for Medicare & Medicaid Services benchmarking and speaks to continued improvement to meet measures.
• Manages a portfolio of curriculum development and training programs and projects, and monitors team resources.
• Coordinates with stakeholders, subject matter experts, and educators to strategize and manage the design and delivery of multiple curriculum development projects.
• Implements the need for program evaluation plans and reports objectives and key results.
• Identifies program risks and escalates for solutions in a timely and clear fashion.

Under the direction of the Director of Clinical Skills and Practices and in coordination with the CSTs and other DNWest educational staff, oversees the development and implementation of individual and group clinical training programs. Helps with ongoing assessments of clinical staff performance as well as with assessments of training effectiveness.

• Establishes, administers, delivers, and evaluates learner-centered and performance-based curricula, instructional content, and competency assessments.
• Provides didactic, in-person training and skills and competency assessments, both for new and established clinical staff. Acts as a resource and coach, role modeling best practices and using all available resources.
• Carries out routine and ad hoc check-ins with new and existing clinical staff, develops training plans or roadmaps, and acts as an ongoing resource for clinical staff during and after the orientation process.
• Developments and implements hands‑on simulation training in collaboration with the other CSP staff.
• Participates in, develops, facilitates, and leads various education and development programs (i.e.: Clinical Residency, Clinical Workshops, etc.).
• Analyzes learning needs by consulting with leadership, managers, and other stakeholders to identify performance gaps, goals, and success indicators.
• Oversees the…