Spa Coordinator Spavia Spa

Job Description

If you love creating five-star experiences, connecting with people—this role is for you. Enjoy the balance of working in the wellness industry with a consistent, reliable schedule. Extra pay from membership sales, retail sales & bonuses.

• Full-time & Part-time available
• Weekend/evening availability preferred
• Typical shift 5 hours
• Benefits may include:
  • Paid in-house training
  • FREE massage or facial each month
  • Health care coverage (HSA program) + 401(k)
  • Sick and Vacation Pay

• Luxury spa feel:
  Retreat areas, robes, showers, top-tier products
• Guests come back:
  Membership model means regular guests and relationship
• Respectful culture:
  Team-focused, flexible, and balanced

• Provide education and sales recommendations to guests as it relates to treatments, membership, and retail products.
• Greeting and assisting guests
• Scheduling appointments and answering phones
• Maintaining a beautiful spa, retail space, and reception area
• Work with a team that values professionalism, kindness, and growth

• Experience and confidence with sales & promotions (membership & retail)
• Articulate speaker with an ability to multitask
• Reliable, professional, and team-oriented
• A calm, caring energy and passion for helping others

• Membership, and retail product sales
• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa’s needs
• Attention to detail in all aspects of spa coordinators responsibilities

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Drug/alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type: Part or Full-Time positions available. Flexibility is a plus.