Guest Service Associate - Sales & Guest Experience

Job Details

European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment?

Job Location:

3141 Crow Canyon Place STE E
- San Ramon, CA 94583

Salary Range: $16.90 - $18.50 Hourly

Full-Time & Part-Time;
Hourly + Sales Bonuses

Work Location:

In person

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
  
  Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Fun while being awesome is one of our 4 core values
• Referral Bonus
  - Generous Incentive to hire all roles!