Manager, Ticket Sales

Manager, Ticket Sales

The Manager, Ticket Sales will play an active role in building and executing the ticket sales strategy for MLV Nor Cal ahead of our 2027 launch. The ideal candidate has experience training and motivating a sales staff, with a track record of exceeding sales goals in a fast-paced, entrepreneurial environment. This role will play a key part in recruiting and hiring the Ticket Sales staff from the ground up, with a strong emphasis on season ticket membership revenue growth and a full-menu approach to group and premium/suite sales.

This position reports to the Director of Revenue.

Support the recruiting and hiring process for the Ticket Sales staff, building the team from the ground up

Oversee new business sales strategy, with an emphasis on founding season ticket membership

Manage and implement the department's sales training and new-hire onboarding process

Lead the planning and execution of season ticket membership outbound sales efforts, including appointments, product launches, pipeline growth, and sales events

Collaborate with the marketing department and sales leadership to grow revenue across all ticketing products, including season, group, partial-plan, and single-game sales

Drive sales efforts through regularly scheduled prospect events

Partner with the Director of Revenue and business analytics to establish a robust leads strategy and CRM processes

Provide consistent weekly and monthly sales reporting on pipeline, activity, and revenue production

Work closely with sales and service leadership to build a cohesive, high-performing team culture from day one

Embrace fan development initiatives and community outreach efforts consistent with a "Fans First" approach

Bring forward new ideas and innovative approaches to increase attendance

Represent MLV Nor Cal at home games and events to support ticket sales and premium efforts

Monitor daily, weekly, and monthly activity levels, pipelines, and revenue production against goals

Perform other duties as assigned

3–5 years of ticket sales experience; professional sports and/or entertainment preferred

1–3 years of experience leading or mentoring a sales team, with demonstrated success

History of being a top revenue producer for a sports and/or entertainment organization

Comfortable operating in a fast-paced, startup, build-from-scratch environment

Excellent written and oral communication and presentation skills

Strategic, process-driven planner with strong attention to detail

Strong passion for teaching and coaching a sales process

Ability to work collaboratively across departments with a team-first mentality

Proficiency with CRM and ticketing systems

Ability to work flexible hours, including nights, weekends, and holidays for home games and events

Bachelor's degree or equivalent experience preferred

Must be eligible to work in the U.S.; this position is not eligible for work authorization sponsorship

MLV Nor Cal provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MLV Nor Cal complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This position is not eligible for U.S. work authorization sponsorship.