Salesforce Technical Architect; Software Engineer IV

Position: Salesforce Technical Architect (Software Engineer IV)
Who We Are

Robert Half and Protiviti run one of the most sophisticated Salesforce ecosystems in the professional services industry. We don't just administer the platform; we treat it as a core architectural component of a hybrid cloud environment that bridges Salesforce (Sales Cloud) and Azure at scale.

We're looking for a Salesforce Technical Architect to own this ecosystem end-to-end and lead a distributed team of 10+ engineers across the US and India. This is an architect-level, hands-on leadership role: you'll set the technical direction, define engineering standards, and be the final authority on platform vs. off-platform decisions. You'll also drive a major greenfield initiative, implementing Salesforce Data 360 (CDP) for marketing segmentation and evolving our Agentforce and AI-enriched data pipelines.

If you're the kind of engineer who is obsessed with automation, thinks deeply about architectural trade-offs, and wants to lead a high-growth team working on genuinely hard problems, this role was written for you.

What You'll Do

Architectural Leadership

* Own the on-platform vs. off-platform decision framework, knowing exactly when to build natively in Salesforce and when to extend into Azure (Node.js/Python) to meet business requirements.

* Design and oversee complex integrations between Salesforce and internal/third-party applications using event-driven, near real-time patterns that ensure data integrity across all systems.

* Lead the implementation of Salesforce Data 360 (CDP) for marketing segmentation and evolve our Agentforce and AI-enriched data pipelines.

* Lead with a security-first mindset, designing architectural patterns that scale while ensuring system integrity and data residency; proactively managing platform health so that security is a core requirement, not an afterthought.

Engineering Governance & Quality

* Serve as the final authority on design and code reviews, establishing global standards that ensure all contributions from a distributed team are secure, scalable, and maintainable.

* Embed security into the development lifecycle, ensuring it is never an afterthought; proactively utilize tools like Salesforce Health Check and Optimizer to maintain platform integrity.

* Build and enforce automated linting, testing, and security review gates (e.g., Checkmarx, security packages) that uphold engineering quality without slowing down delivery.

* Define the frameworks and tooling that let every engineer on the team move fast with confidence and compliance.

CI/CD & Automation

* Evolve our Python-driven CI/CD pipelines and build the foundation for multiple confident deployments per day.

* Identify and automate every feasible step of the SDLC, spanning automated security scanning code generation and review through to feature alignment and release, cultivating a true culture of continuous delivery.

Team Leadership & Mentorship

* Serve as the technical North Star for 10+ Senior and Junior engineers providing clear architectural guidance and fostering a high-growth learning culture.

* Mentor engineers on complex patterns spanning Apex, LWC, and distributed systems design, helping the team level up continuously.

* Independently design, develop, and implement highly complex, scalable Salesforce applications and integrations using advanced Apex, complex Lightning Web Components (LWC), and advanced declarative features (Flows, Process Builders).

* Design and maintain robust back-end services, APIs, and complex automation workflows utilizing Node.js, Python, and scalable cloud technologies (Azure, AWS).

* Build and manage reliable data pipelines and integration processes (ETL) on Azure platform and Salesforce Data 360.

* Own integrations between Salesforce and multiple enterprise platforms, defining data contracts and standards via robust REST/SOAP APIs and event-driven architectures.

* Lead the customization and expansion of Agentforce capabilities to create mission-critical, context-aware employee experiences, ensuring performance and stability.

* Drive the implementation of Einstein Copilot, predictive analytics, and generative AI features into critical marketing and sales workflows, focusing on optimization and measurable business outcomes.

* Lead technical contribution to AI and ML initiatives, including the integration of complex large language models (LLMs) and generative AI into enterprise processes, focusing on security and data governance.

* Develop, maintain, and optimize high-performance front-end applications using modern JavaScript frameworks (e.g., advanced React.js/Next.js) and web component architecture.

* Serve as a key contributor to the Agile team, participating in roadmap planning, setting technical direction, and leading comprehensive peer code reviews.

* Mentor and guide junior Software Engineer team members, fostering technical growth and adherence to engineering best practices.

* Collaborate closely with product managers, data science teams, and business partners to define technical requirements and…