Child Support Services Agent

Child Support Services Agent 2

Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Agency:
Department of Human Services

Location:

Sandersville, GA (Washington County)

Compensation: $42,901.10

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Start your career in public service. The DHS' Division of Child Support Services (DCSS) is seeking candidates to fill the position of Child Support Services Agent 2, this position will report to the Child Support Services Agent Supervisor.

What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

Under direct supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial and public organizations.

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court.

All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Role and Responsibilities:

• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Preferred Skills/Qualifications

• Bachelor's degree from an accredited college or university.
• -or-
• High school diploma/GED and two (2) years of direct job-related experience.
• -or-
• One (1) year of experience at the lower-level Child Support Services Agent 1 (SST
  060) or position equivalent

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.