Document Management Specialist - Part Time

Kaniksu Community Health (KCH) is a non‑profit community health center located in north Idaho.

Responsible for maintaining accurate and secure physical and electronic filing systems for patient records, administrative documents, contracts, and other clinic files. Provides excellent patient experience while performing essential clinical or administrative work in a fast‑paced, productive environment.

• Maintain accurate and secure physical and electronic filing systems for patient records, administrative documents, contracts, and other clinic files.
• Index, scan, and upload incoming documents into Athena and/or Next Gen.
• Monitor document lifecycle to ensure proper retention, archival, and disposal in accordance with clinic policies and legal requirements.
• Track and update document control logs to reflect status, revisions, and approvals.
• Ensure all document handling processes comply with HIPAA, HRSA, and other regulatory requirements.
• Answer phone calls for multiple clinics.
• Assist in internal audits by preparing requested documentation and verifying record accuracy.
• Maintain confidentiality and security of sensitive information.
• Serve as the primary point of contact for document retrieval requests from staff and providers.
• Provide training and guidance to staff on document submission, scanning standards, and retention policies.
• Collaborate with IT to troubleshoot document storage and access issues.
• Work with Quality Team to maintain readiness for audits and site visits.
• Show empathy and respect when interacting with patients from diverse ethnic and cultural backgrounds.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
• Knowledge of HIPAA and other applicable privacy/confidentiality regulations.

• High school diploma or equivalent required; associate’s degree or higher highly regarded.
• Minimum two (2) years of experience in document management, records management, or health information management—preferably in a healthcare or nonprofit setting.
• Experience with electronic health record systems and document imaging software required;
  Next Gen and/or Athena experience a plus.
• Strong organizational skills with high attention to accuracy and detail.
• Ability to manage multiple priorities and meet deadlines in a busy environment.
• Excellent communication and interpersonal skills for working across departments.

• In‑house medical, dental, or behavioral health services.
• Year‑round, affordable on‑site childcare at KCH Kid’s Club.

Part Time – 20 hours per week. Onsite position located in Sandpoint, .