Specialist: Business Analysis

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** Empowering Africa’s tomorrow, together…one story at a time.
** With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
** Job Summary
** This Specialist role provides deep technical, analytical and modelling expertise to support enterprise productivity, complementing the broader Group Productivity Programme. The role focuses on translating enterprise productivity frameworks into detailed analytical models, process diagnostics, solution specifications and evidence-based insights. It enables consistent, high-quality delivery of productivity assessments, process optimisation and structural efficiency analysis across Business Units and Functions.
** Job Description
*** Conduct detailed as-is and to-be process modelling using enterprise modelling standards (BPMN, value-stream mapping, workflow modelling).
* Perform deep-dive diagnostics, data extraction, productivity analysis, time-in-motion studies and bottleneck identification.
* Develop technical artefacts including process documentation, functional specs, business requirements, user stories and workflow rules.
* Execute structured analysis aligned to Lean Six Sigma, producing evidence-based insights for value identification.
* Support enterprise productivity initiatives through modelling, feasibility analysis, impact assessment and scenario modelling.
* Maintain enterprise productivity repositories, templates, modelling standards and reusable assets. Enable and drive ongoing knowledge artefacts and way of thinking.
* Provide SME-level input during workshops (Value Identification, Innovation & CI), preparing insights, models and data outputs.
* Ensure traceability of business requirements through design, build and implementation phases.
* • Support change, testing and validation through test case documentation, UAT support and post-implementation reviews.

Role / Person Specification Education & Experience
* Bachelor’s degree in informatics, Industrial Engineering, Computer Science or related field.
* 5+ years’ experience in business analysis, process engineering, productivity analytics or continuous improvement.
* Hands-on experience in leading business transformation, lean, or related projects from start to finish.
* Hands-on experience with modelling tools (Orbus, Visio, Signavio, iGrafx, ARIS), and process mining technologies such as Celonis.
* Exposure to Lean, Six Sigma, automation, workflow technologies or analytics platforms

Knowledge & Skills
* Strong technical business analysis skills and process modelling capability.
* Ability to analyse operational data, interpret trends and derive insights.
* Knowledge of productivity methodologies, structural efficiency levers and process optimisation.
* Strong documentation and requirements management capability.
* Understanding of automation, workflow, rules engines or AI-assisted productivity tools.
* Exposure and knowledge in AI, Agentic AI and or other automation technologies will be advantageouCompetencies
* Analytical & Problem Solving
* Planning & Organising
* Continuous Improvement Orientation
* Collaboration & Team Support
* Digital & Data Familiarity
* Detail Orientation & Quality Focus
** Education
* * Bachelor`s Degrees and Advanced Diplomas:
Physical, Mathematical, Computer and Life Sciences (Required)
* Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
** Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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