KYC Consultant

Job Description

Job Description To conduct comprehensive KYC and Client Due Diligence reviews to ensure compliance with Anti-Money Laundering (AML) and other regulatory requirements. The role supports client refresh and maintenance processes, mitigates risk, and enables trade by ensuring accurate and timely verification of client information. Perform comprehensive KYC assessments for existing clients to ensure compliance with regulatory standards. Proactively engage clients ahead of KYC review deadlines to obtain and verify documentation.

Maintain accurate client contact details and communication records in CRM and KYC tools. Work closely with Client Group teams, Transactional Product Managers, Onboarding Specialists, Client Service Managers, Compliance and Legal to resolve complex client review issues. Apply accurate risk classification and maintain documentation in accordance with regulatory requirements. Act as a subject matter expert on KYC, AML, FATCA and CRS processes, providing guidance and support to stakeholders and clients.

Communicate with clients to obtain necessary documentation or provide explanations where needed. Investigate and resolve discrepancies or disputes in client information. Ensure client documentation and KYC information is acquired in accordance with the company data privacy policy and regulatory standards. Response to client or internal stakeholder requests or queries for documentation or KYC information. Validate the accuracy of client information and pre-populate required documentation prior to submission.

This includes applying quality assurance measures to confirm data completeness and securing all necessary approvals. Identify opportunities to enhance team processes and optimise workflows, including the resolution of discrepancies and disputes.

Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 07/08/26

All appointments will be made in line with First Rand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

First Rand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), First Rand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach.

Its portfolio of financial services businesses includes FNB, RMB, Wes Bank, Ashburton Investments, Aldermore, Moto Novo and Direct Axis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The First Rand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses.

The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.