Front Office Manager

Sandusky Periodontics & Dental Implants, along with our Westshore and North Olmsted locations, are proud to serve our communities with compassionate, patient-centered care and advanced clinical expertise. As we continue to grow, we’re excited to welcome a Front Office Manager to help lead our dedicated teams and support our mission of delivering exceptional experiences to every patient. If you're a motivated, friendly, and organized professional who thrives in a collaborative environment and is passionate about making a difference in patients’ lives, we’d love to hear from you!

Prior dental or healthcare experience is required.

Avon | North Olmsted | Sandusky (In Office: Travel required to all locations, as needed)

Sandusky Periodontics & Dental Implants

Westshore (Avon) Periodontics & Dental Implants

North Olmsted Periodontics & Dental Implants

Role and Responsibilities The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.

Oversees the daily work activities of the front office and patient flow.

Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.

Assists with discipline of team members in accordance with company policy.

Provides annual reviews for front office team members.

Creates front office team member schedules.

Maintains office equipment including cleaning, maintenance, and repairs.

Provides clerical support when needed to assist front office team.

Maintains proper inventory of office supplies.

Maintains the highest standard of professionalism and customer service.

Performs other related duties as assigned.

Education and Experience

High school diploma or equivalent required.
• College education preferred.
• Medical or dental experience required.
• Two or more years of supervisory experience in a dental, oral surgery, or periodontics practice preferred.

Skills and Abilities

Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to quickly find solutions that enhance the patient experience.
• Ability to work cross functionally with other team members.

Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP)
Uniforms/Scrubs provided

Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans

Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability & Leave Of Absence

PTO (Starting at 2 weeks), Sick Time, and 6 Annual Paid Holidays

Short-Term and Long-Term Disability

2 weeks' Paid Parental Leave

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

fff-