Food & Beverage Attendant

Pay

Pay: $15.00 + tips

In addition to base pay, Pack Members may receive tips from guests. Tips vary by shift and location and are not guaranteed. Recent averages reported for this position have ranged from $2-$4 per hour.

At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge.

This position is hiring immediately with full‑time, part‑time, and flexible scheduling – must be at least sixteen (16) years.

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

• Communicates with guests to take food and beverage orders
• Prepares customer food and beverage orders
• Provides outstanding customer service and engages in suggestive selling
• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash‑handling functions, including point‑of‑sale (POS) system, registers, and daily reporting
• Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
• Assists in other food outlets as needed

• Some high school education or equivalent
• Flexibility regarding scheduling based on business demands
• Basic math skills with ability to add, subtract, multiply and divide
• Proven customer service and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background and drug screen

• Previous experience demonstrating strong customer service
• Prior experience utilizing restaurant equipment and sanitation standards
• Ability to multi‑task and prioritize a variety of tasks with minimal direction
• Previous experience with cash transactions and point of sale systems
• Proven teamwork skills

• Ability to lift up to 20 lbs.
• Able to sit and/or stand for long periods of time

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.