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Healthcare IT Service Desk Manager
Job in
Sandusky, Erie County, Ohio, 44871, USA
Listed on 2026-07-14
Listing for:
Firelands Health
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Firelands Health is seeking a Service Desk Manager to lead the Service Desk, Desktop Support, and ITSM processes in a 24/7 healthcare environment. You will partner with clinical, operational, and vendor teams to ensure reliable technology support and patient care operations.
You will direct staffing, training, performance, and escalation, while driving improvements in service delivery, security, and customer satisfaction through metrics and best practices.
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