Data Center Technician - Sandusky, OH

What You’ll Do

• Maintain data center operations to ensure service availability and reliability
• Conduct hardware and network diagnostics and repairs
• Perform root cause analysis of hardware and software failures
• Train internal teams
• Develop documentation
• Provide technical support to data center teams
• Develop scripts to update server and networking hardware
• Maintain inventory
• Assemble and install equipment
• Perform maintenance of test and tool equipment
• Travel up to 10% of the time to other data center locations as required by business needs
• Respond to on-site equipment failures or emergencies within 60 minutes while scheduled on-call

• Experience with computer hardware troubleshooting and assembly
• Experience working with Linux operating systems
• Ability to regularly transport and position equipment weighing up to 50 lbs.
• Ability to remain in a stationary position for extended periods while performing diagnostic and repair tasks
• Ability to maneuver in cramped or elevated spaces, including under‑floor areas or on ladders, to access server racks
• Ability to perform tasks requiring fine motor skills, including handling small hardware components and cables
• Availability to work a flexible schedule within a 24/7 environment, including participation in a rotating on-call shift
• Experience in data center environments
• Experience with computer networking
• Experience with Python, Bash, or other scripting languages
• Experience with Cisco IOS and/or Juniper JunOS
• Associate’s degree or equivalent experience in an IT-related field
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

The base salary range for this role is $65,000 to $83,000. The starting salary will be determined by job‑related knowledge, skills, experience, and the market location. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).