Social Media & Guest Services Intern

Social Media & Guest Services Intern

Social Media & Guest Services Interns at Sports Force Parks have the opportunity to develop professionally at one of the best sports parks in the region. Our staff will provide interns with valuable learning experiences while meeting specific course requirements.

This is a dual responsibility position under the supervision of our Guest Services and Retail Manager. Social Media responsibilities will include creating and capturing content during events. Guest Services responsibilities will include management and supervision of our Ticket Office, Front Gate, Retail Shops, Attractions, etc.

Key Responsibilities:

• Capturing and posting social media content on Sports Force Parks' Facebook, Instagram, and Tik Tok accounts.
• Applying social media trends and providing suggestions on how to improve our efforts.
• Tracking the growth of the social accounts during your internship.
• Build brand awareness and help promote the apparel, souvenirs, attractions, and other offerings in the park.
• Work with guests one-on-one to get feedback on the park.
• Be trained in the 6 departments under the Guest Services umbrella to assist seasonal staff.
• Other tasks as assigned by Park Managers and Marketing & Brands Manager.

Requirements:

• College student studying Marketing, Social Media, Hospitality, Communications, Business Management, or other related areas of focus.
• Examples of recent work. Graphics, social media content, etc.
• Ability to capture, edit, and post content.
• Ability to work weekends.
• Ability to multi-task and manage multiple projects at once.
• Responsible and punctual.
• Understanding of social media platforms.

Preferred:

• Experience in working with guests in a customer service environment.
• Proficiency in Microsoft Office. (Word, Excel, PowerPoint)
• Excellent writing skills.
• Excellent initiative.
• Ability to multi-task.
• Graphic design experience with Canva, Adobe Illustrator, and Photoshop.
• Understanding of sports and how to capture highlights of a game.

* Housing is provided for the duration of the internship at no cost.