Food Safety and Quality Assurance Manager

Food Safety & Quality Assurance Manager – Full Time

Toft Dairy 3717 Venice Road, Sandusky, OH 44870 Schedule Monday – Friday, 7:00AM to 3:30PM reporting to Plant Manager

The Food Safety & Quality Manager is responsible for overseeing all food safety, quality assurance, and regulatory compliance programs within the facility. This role plays a critical part in maintaining product integrity, ensuring compliance with all applicable regulations, and supporting plant operations through strong leadership, training, and continuous improvement initiatives.

• Develop, implement, and maintain the Food Safety Plan, Standard Operating Procedures (SOPs), and quality documentation
• Ensure compliance with all federal, state, and local food safety regulations, including proper documentation and recordkeeping
• Coordinate and lead internal and third‑party food safety and quality audits and report results to plant management
• Partner with plant leadership to assign audit responsibilities and serve as the primary contact during external audits
• Lead employee food safety, quality, and compliance training programs
• Develop and implement workplace health and safety initiatives
• Manage and investigate customer complaints, including corrective actions and report issue to plant management
• Perform microbiological testing (e.g., aerobic plate counts, coliforms)
• Conduct allergen residue testing and verification
• Receive and test raw milk samples for antibiotics (upon ODA certification)
• Collect environmental and equipment samples for testing
• Inspect processing areas and equipment for sanitation and compliance
• Maintain accurate laboratory records and testing data
• Perform lab equipment calibration and verification activities
• Enforce Good Manufacturing Practices (GMPs) across the facility
• Manage nonconforming products and complete root cause investigations
• Maintain cleanliness and organization of the laboratory
• Order and manage laboratory supplies and materials
• Follow all company safety policies and procedures
• Collaborate with Toft's Farm Surveyor to monitor and address problems for raw milk producers (raw milk quality, farm cleanliness, etc)
• Partner with plant leadership to reinforce food safety culture, documentation discipline, quality awareness and compliance accountability
• Assist with additional duties as assigned

• Ability to stand, walk, bend, kneel, and move throughout the facility for extended periods
• Ability to climb stairs and ladders as needed
• Ability to lift up to 50 lbs.
• Work in wet environments and occasionally in cooler and freezer conditions
• Exposure to food allergens including milk, peanuts, tree nuts, eggs, wheat (gluten), and soy
• Occasional exposure to cleaning chemicals and sanitizers
• Ability to work flexible hours, including overtime, weekends, and holidays as needed
• Ability to work effectively in a fast-paced production environment

• Bachelor's degree required (Food Science, Dairy Manufacturing, or related field preferred)
• Experience in food manufacturing or related industry highly preferred
• HACCP and/or GFSI certification(s) or experience strongly preferred
• PCQI certification highly desired
• Strong understanding of food safety regulations and quality systems
• Proficiency in Microsoft Word and Excel; ability to learn new systems quickly
• Strong communication skills across all levels of the organization
• Solid math skills (add, subtract, multiply, divide using various units of measure)
• Strong attention to detail and organizational skills
• Ability to work independently and within a team environment
• Must pass all pre‑employment screenings including drug, background, and criminal checks

• Competitive full‑time pay with consistent hours
• Medical insurance with prescription coverage
• Supplemental benefits including dental, vision, and life insurance
• Paid vacation, sick time, and holidays
• 401(k) with company match