Inventory Control Specialist

Why Join Museum of Illusions? Museum of Illusions is the world’s largest and fastest-growing museum chain, with over 70 locations worldwide. We have welcomed over 20 million visitors globally since 2015. Museum of Illusions is a visual, sensory, and educational entertainment experience designed to engage your sense of wonder and shift your perspective through the science behind optical illusion. Our team is passionate about delivering seamless, guest‑first experiences from the moment a ticket is purchased to the final exhibit walked through.

We value play, exploration, and creativity, and we are rapidly growing. Join us in our mission to inspire wonder and joy through illusions!

• Inventory Data & Net Suite Maintenance
  • Enter and maintain retail inventory records in Net Suite, including item setup, pricing updates, and vendor assignments.
  • Create and update SKU master data including product descriptions, categories, UPCs, costs, and retail pricing.
  • Perform regular system audits to ensure inventory balances are accurate and up to date.
  • Investigate and escalate discrepancies between Net Suite, POS systems, and warehouse records as needed.
  • Support new product launches by creating item records and maintaining associated documentation.
• Purchase Orders & Vendor Coordination
  • Create and process purchase orders for retail merchandise within Net Suite following established approval workflows.
  • Coordinate with Harbourview Products and approved vendors on order status, shipment schedules, and receiving documentation.
  • Track open purchase orders and follow up on outstanding deliveries.
  • Assist with forecasting and replenishment activities to maintain inventory availability.
  • Ensure purchase orders align with approved budgets and inventory plans set by leadership.
• Invoice Processing & Financial Support
  • Review and match vendor invoices against purchase orders and receiving records.
  • Route invoices through the established approval process and flag discrepancies.
  • Maintain organized vendor payment records to support accounts payable inquiries.
  • Assist with month‑end and year‑end inventory reconciliation activities in coordination with finance.
• Inventory Control & Warehouse Coordination
  • Monitor inventory levels and movement between US & EU warehouses and all corporate museum locations.
  • Assist with monthly inventory counts, cycle counts, and variance documentation.
  • Generate inventory reports and share findings with the retail team.
  • Process inventory transfers, adjustments, returns, and damaged merchandise within Net Suite.
  • Support aged inventory reduction efforts through regular reporting.
• Reporting & Analysis
  • Generate weekly and monthly inventory, purchasing, and margin reports using Net Suite.
  • Track KPIs related to inventory levels, in‑stock rates, shrinkage and share results with leadership.
  • Identify recurring data issues or trends and flag to leadership for resolution.
  • Assist with ad hoc reporting requests from retail leadership or finance.
• Cross‑Functional & Operational Support
  • Collaborate with Retail Operations, Harbourview Products, Supply Chain, Finance, and museum leadership teams.
  • Support new museum openings by entering inventory structures and item records in Net Suite.
  • Follow and maintain standard operating procedures.
  • Assist the Retail Team and Harbourview Products with monthly order pulls as needed.

• 1–3 years of experience in inventory management, retail operations, purchasing, or ERP data entry.
• Proficiency in Microsoft Excel, including pivot tables and VLOOKUP/XLOOKUP.
• Experience with POS systems or retail reporting platforms.
• Basic understanding of accounts payable and invoice matching processes.
• Strong attention to detail and organizational skills.
• Comfortable working within defined systems and processes with support from a centralized HQ team.
• Reliable communicator across time zones (Croatia HQ coordination required).

• Associate or bachelor’s degree in Business, Supply Chain, Retail Management, or related field.
• Experience working in Net Suite or a comparable ERP system.
• Experience in a multi‑location retail environment.

• Medical, Dental, Vision, Life and Disability Insurance.
• Flexible Spending and Commuter Benefit Accounts.
• 401k Retirement Plan with immediate company match.
• Generous paid time off.
• Employee discounts at our museums.

Museum of Illusions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.