Part-Time/Intermittent Police Dispatcher Job Sandusky area,Ohio USA,Security

Under the direction of the shift supervisor, performs communication functions to dispatch police personnel to crimes in progress, crime scenes, accidents, and other incidents reported; answers telephone and two-way radio transmissions to receive complaints, request for services, or assistance from other officers; maintains contact with officers to provide information and coordinate on-site activities; operates N.C.I.C./L.E.A.D.S.; maintains log of activities and information.

QUALIFICATIONS

Completion of secondary education (high school diploma or GED equivalent), supplemented by experience operating telecommunication equipment; or equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities. Must possess or be able to obtain L.E.A.D.S. certification within 60 days immediately following date of employment.

LICENSURE OR CERTIFICATION REQUIREMENTS

Must possess or be able to obtain L.E.A.D.S. certification within 60 days immediately following date of employment and may be required to obtain other certifications as determined by the chief of police.

EQUIPMENT OPERATED

Telephone, telecommunications equipment, computers, L.E.A.D.S. terminal and office equipment (e.g., copy machine, fax machine, scanner, etc.).

INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS

The employee works in proximity to the use of firearms; may have contact with potentially violent or emotionally distraught persons; may have exposure to life threatening situations; works rotating shift; may be exposed to possible injury as result of electrical shock; may occasionally be required to lift and carry notebooks, cases of paper, boxes of files, etc. weighing up to 60 pounds.

Note:

In accordance with the U.S. Department of Labor physical demands strength ratings, this is considered light work.

JOB DUTIES in order of importance

60% Receives reports, complaints, and calls for assistance via telephone, walk-ins, 911 calls, telecommunications, or other sources; dispatches police personnel to handle the report, complaint, or call for assistance; maintains contact and provides information to coordinate and assist officer on-site; receives and transmits calls for support services (e.g., EMS and/or hospital notification, wrecker services, utility/maintenance personnel, etc.); collects information regarding crimes or emergency situations in progress and relays information to appropriate personnel;

notifies supervisor of emergency situations.

15% Operates L.E.A.D.S./N.C.I.C. computer to send and receive messages and/or request and receive law enforcement data; ensures data obtained through L.E.A.D.S./N.C.I.C. is in accordance with L.E.A.D.S./N.C.I.C. regulations; relays law enforcement data requested by on-site officers.

10% Enters and retrieves information into and from computers; maintains log; compiles and maintains records and reports regarding communications activities; maintains departmental records as directed by the chief of police; securely maintains information of a sensitive or confidential nature.

5% Monitors all telecommunications frequencies; monitors the safety of officers while engaged in patrol or handling calls for service; monitors inter-department cameras when suspects or prisoners are present.

5% Greets visitors and complainants and provides information regarding police functions and services; directs individuals to the appropriate personnel who can answer their questions or handle their complaint; processes payments received from citizens paying their parking tickets.

3% Performs routine cleaning and maintenance of facilities and equipment.

2% May be required to testify in court regarding communications or other law enforcement related activities.

(8) Maintains required certifications.

(9) Meets all job safety requirements and all applicable safety standards that pertain to essential functions.

(10) Demonstrates regular and predictable attendance.

1% Performs other duties as assigned.

OTHER DUTIES AND RESPONSIBILITIES

1% Performs other duties as assigned.

Knowledge of

geographic layout of jurisdiction
communication techniques
FCC rules and regulations
L.E.A.D.S. computer operations
public safety radio dispatching procedures
departmental policies and procedures
records preparation and management
computer software programs

Skill in

operation of computer, L.E.A.D.S. terminal; telecommunications equipment, and multi-functional phone.

Ability to

carry out simple instructions
interpret a variety of instructions in written, oral, picture, or schedule form
deal with many variables under stressful conditions and determine specific action
recognize unusual or threatening conditions and take appropriate action
apply principles to solve practical, everyday problems
define problems, collect data, establish facts, and draw valid conclusions
exercise independent judgment
complete routine forms; compile and prepare reports; prepare accurate documentation
communicate effectively; recognize safety warnings; understand a…

Part-Time​/Intermittent Police Dispatcher

Part-Time/Intermittent Police Dispatcher