Maintenance Supervisor

ABOUT POAH COMMUNITIES

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

POAH Communities is seeking a highly qualified individual to serve as Maintenance Supervisor. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations. Terrapin Ridge Apartments is an affordable housing community located in Sandwich, MA on Cape Cod. This community is made up of 30 townhouse-style homes, consisting of 1-, 2-, and 3-bedroom units.

The site includes eight buildings surrounding a central common area with accessible outdoor space, and each unit features a patio or balcony. Osprey Lane Apartments and LeClair Village are other affordable housing assets in the area described for context. Links:
Terrapin Ridge Apartments https://(Use the "Apply for this Job" box below).;
Osprey Lane Apartments https://;
LeClair Village https://.

• Support the Property Manager (PM) by repairing and maintaining the physical conditions which meet building codes and standards imposed by HUD and other housing regulatory agencies/commissions.
• Ensure that work orders are managed through the Yardi software system and completed within 24 hours of submission.
• Develop or implement systems to maximize resident and employee safety and health, and to preserve the physical assets.
• Manage resident relations / customer inquiries with the highest degree of professionalism.
• Seek opportunities to enhance communications and build collaborative relationships with Regional Property Supervisor, colleagues, Maintenance Technicians, and vendors.

Reporting to a Property Manager, the successful candidate will thrive in a team-oriented environment and should possess the following:

• Three – Five years of direct experience in property management and related fields (construction and acquisition/renovation).
• Some post-high-school education, apprenticeship, or supervised technical training preferred.
• Ability and expertise in electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
• Experience in preventative and reactive maintenance management.
• Experience in managing vendor relationships for projects and routine maintenance is a plus.
• Proficiency in computers and mobile devices including Microsoft Outlook, Word, Excel, and Yardi financial reporting software.
• Ability to create effective solutions for challenges or problems.
• Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service.
• Availability to work periodic flexible hours and overtime as required.
• Ability to travel by plane and automobile may be required.
• Must have a valid Driver’s License and automobile insurance coverage as use of personal vehicle may be required.
• Physical ability to perform duties 66-100% of the time (standing, bending, climbing stairs, lifting up to 75 lbs, reading maintenance forms and labels).

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting;
  Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually
• Paid Leave: 12 weeks Parental Leave;
  Bereavement;
  Jury Duty;
  Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at

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Pay Rate: $32.23-$33.00

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