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Senior Director, AI-Driven CS Transformation
Job in
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-09-04
Listing for:
Genesys
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Corporate Strategy, Change Management
Job Description & How to Apply Below
Genesys is seeking a Senior Director, Customer Success Transformation to define and drive the future operating model for global Customer Success, starting with Professional Services and broader operating structures.
You will translate architecture into a transformation portfolio, lead strategic initiatives, and partner with senior leaders to deliver scalable customer value across a matrixed organization.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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