Universal Banker

Nurturing a joyous, collaborative work culture comes naturally when your mission is supporting those who make a community thrive. From Volunteer PTO days and group service opportunities to a workplace chaplain and regular employee appreciation events, a festive spirit permeates all the ways we work, play and serve.

Named one of South Carolina’s Best Places to Work

South Carolina Chamber of Commerce

The steady start-up that began with a pair of offices in Forest Acres and Lexington has become a thriving organization with more than 250 employees and 21 banking offices across the Midlands, Upstate and Aiken areas of South Carolina and the Augusta region of Georgia. Much like the success of our clients, it only underscores our belief in a measured approach and steadfast commitments to long‑term growth.

Opportunities for advancement abound. The First Community Bank Leadership Institute offers a formal path for aspiring employees via an 18‑month program of academic and experiential learning. This, along with an emphasis on day‑to‑day mentorship and promotion potential across multiple business lines and geographic markets, makes for a particularly high‑achieving workforce.

That everyone matters. That, when it comes to growth, a strong work ethic is as valuable as a shrewd financial eye. That honesty and integrity are the cornerstones of smart business. That excellence is a standard to be achieved, not a goal to be aspired toward. And that a spirit of service is essential to all we do.

We offer attractive salary, insurance and retirement benefits packages.

First Community employees enjoy a generous paid time‑off plan and a cultural emphasis on holistic wellness.

First Community offices are, above all else, fun and friendly working environments.

Greets customers and assesses needs to determine sales/service focus or referral to appropriate department. Capable of completing the duties of a CSR and Teller.

• Access customer needs for sales and/or services in a professional manner, determines best solution and clearly communicates that solution to the customer. Answer questions regarding bank products and services while recognizing sales and referral opportunities.
• Stay apprised of existing bank products and services including implementation of new ones.
• Open deposit accounts including checking and savings, certificates of deposit, safe deposit box leases, HSAs, IRAs, etc.
• Perform specific service transactions for customers including but not limited to reordering checks, making account name and address changes, granting access to safe deposit boxes, etc.
• Handle customer service issues by conducting research, assuming ownership of customer problems, and providing follow‑up status to customers.
• Greet customers to ensure smooth traffic flow within banking office in order to provide efficient service.
• Build customer relationships by using bank developed techniques and processes to better serve customers and the banking office team. Be proactive in daily customer and prospective customer contact, either by phone or in person to identify financial needs, and initiate and/or strengthen relationships.
• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include Web Capture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and…