Claims Customer Advocate
Job in
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-07-15
Listing for:
Southwest Service Administrators Inc
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Southwest Service Administrators is seeking a Benefits & Claims Customer Service Representative to assist hospitals, providers and participants with accurate benefits and claim status information.
The role involves documenting inquiries via phone, email and walk-ins, resolving complex issues, and escalating where needed in a professional, client-focused manner. Bilingual English/Spanish is preferred and helpful for supporting diverse members.
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