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Healthcare SaaS Customer Success Manager

Job in Sandy Springs, Fulton County, Georgia, USA
Listing for: Elsevier
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 59200 - 98600 USD Yearly USD 59200.00 98600.00 YEAR
Job Description & How to Apply Below

Elsevier's Customer Performance Team within Clinical Solutions is seeking a Customer Success Manager I to partner with customers after implementation, guiding them to strategic outcomes and long-term value.

You'll leverage healthcare knowledge and SaaS experience to build trusted relationships, drive adoption, surface growth opportunities, and coordinate with cross-functional teams to align products with customer goals.

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