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Member Support Specialist: High-Touch Service
Job in
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-07-30
Listing for:
Serenity-Healthcare-1
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Serenity Healthcare is seeking a Member Support Specialist to join a fast-growing, tech-enabled care team in Sandy Springs, GA. You will be the first point of contact for members, handling inquiries, scheduling appointments, and delivering white-glove service on every call.
Training provided; no clinical license required. Role involves high-volume calling, data entry in CRM/EMR, and collaboration with internal teams to ensure a smooth member experience from initial contact to first appointment.
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