Screening & Applications Specialist - Sandy Springs, GA

Screening & Applications Specialist - Sandy Springs, GA

Sandy Springs, GA

As a Screening and Application Specialist, you work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and associates. You act as the main point of contact for our applicants from the time they submit their application until move‑in.

• Oversee and administrate all prospective applications
• Serve as the main contact during the application and approval process
• Generate accurate leases and execute before move‑in date
• Work with a variety of applicants to prepare lease documents for signature and approval
• Follow established processes and guidelines in daily activities to do what is right for the applicant, community, and investor
• Collect, review, and verify all supporting documentation needed for approval for all lease signers, including proof of income, rental history, photo , employment history, and further investigation of credit/criminal as needed
• Ensure proper documentation is loaded into One Site
• Drive conversations and collections on all pre‑move‑in items, working to ensure that there are proper insurance coverages, bonds, utility updates, and lease signer agreements
• Send any adverse action letters to denied applications
• Engage with communities to provide daily reports
• Maintain reporting for Lease Specialist flow
• Close‑out Final Account Statements
• Input and maintain lease data
• Maintain funnel and CRM for tracking important dates and tasks
• Flexibility to work weekends and/or extended hours as needed

• Strong 2+ years of experience in a role that requires organization, scheduling, and working collaboratively with others; experience working in the multifamily, real estate, or a customer‑focused industry preferred
• Knowledge of application and lease procedures as well as rental criteria, applicant consent to investigations, applicant processing standards, and company privacy policies
• Stellar written and verbal communication skills plus cultural adeptness are a must, maintaining comfort influencing leaders and effectively tailoring communications across all levels of our organization
• Proactive, service‑centered, and team‑building attitude
• Exceptional time management, administrative, and organizational skills with an ability to thrive in a rapid‑paced and quickly changing environment
• Strong work ethic and respect for sensitive, confidential information
• Bilingual is a plus

Flexibility to work weekends and/or extended hours as needed

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email

Cortland is a drug‑free workplace.

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