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Client Care & Escalation Specialist II
Job in
Sandy Springs, Fulton County, Georgia, USA
Listed on 2026-08-04
Listing for:
Cox Enterprises
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Cox Enterprises is seeking a Customer Care Specialist II to serve as the primary contact for Private Store internal partners, clients, and product users. This role requires a proactive, detail-oriented individual who can work independently to resolve issues accurately and promptly.
The CCSII will manage client relationships, document issues, and communicate with requestors and cross-functional teams. Strong communication, problem-solving, and organizational skills are essential, with reliability
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