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Health Benefits Concierge — Compassionate CSR

Job in Sandy Springs, Fulton County, Georgia, USA
Listing for: Hispanic Alliance for Career Enhancement
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 23419 - 39206 USD Yearly USD 23419.00 39206.00 YEAR
Job Description & How to Apply Below

CVS Health is seeking a compassionate Customer Service Representative in Georgia to care for our customers across benefit plans, employers, doctors, and providers. You will educate customers on benefits and claims, resolve issues, and direct them to helpful resources while maintaining a high level of customer satisfaction.

You will research issues, document outcomes, and deliver excellent service with empathy, adapting to inquiries and collaborating with internal teams to improve outcomes.

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